Letting & managing agents

Fewer appliance calls landing on your property managers.

We take appliance supply, faults and repairs off your team's desk. One arrangement can cover properties across several landlords, with tenants contacting us directly.

Discuss your requirements How it works

Engineer servicing a washing machine with tools beside him

What's included

Less admin for your team

Tenants report appliance faults to us, rather than to your property managers.

One view across properties

Each appliance is logged by property and ID, so you can see what is installed where.

Multi-property arrangements

Cover one landlord's portfolio or several, under arrangements that suit how you manage them.

Clear tenant communication

We liaise with tenants about access and repairs, and keep you updated as agreed.

Service details

Built around how agencies work

We agree which properties and landlords are included, and who should receive updates.
Appliances are installed and labelled with a unique ID and a support number for tenants.
Faults come to us first. We handle diagnosis, repair or replacement under the agreement.
New instructions can be added as your managed portfolio changes.

Getting started

1Tell us what you need.
2We recommend a suitable solution.
3We supply and install the equipment.
4We manage servicing, faults and support.

Questions

Frequently asked

Can the agreement sit with the landlord rather than the agency?

Yes. We can contract with the agency or directly with each landlord, depending on how you prefer to manage it. We'll talk this through during discovery.

Will tenants still call our office?

Each appliance carries our support number, so tenants can contact us directly. Over time that should reduce appliance calls to your team.

Can we add properties later?

Yes. Additional properties can be added as you take on new instructions, subject to the terms of your agreement.

Which areas do you cover?

Birmingham and the West Midlands. If you manage properties further out, tell us the postcodes and we'll confirm what's possible.

Enquire

Tell us what you're managing. We'll help you find the right solution.

A short conversation first. No payment details or documents needed.