Housing associations

Appliance supply and maintenance at portfolio scale.

We supply, install and maintain appliances across housing portfolios, with every unit tracked and every service visit recorded. Residents report faults to us directly.

Discuss your requirements How it works

Modern residential housing development with brick homes and apartments

What's included

Asset tracking

Every appliance is recorded against its property with a unique ID and installation date.

Service reporting

Repair and service activity is logged, so you can review it alongside your own records.

Responsive maintenance

Residents contact us directly when an appliance develops a fault, and we arrange the visit.

Long-term arrangements

Agreements structured to fit longer-term procurement and budgeting cycles.

Service details

What a portfolio arrangement covers

An initial review of the properties, appliance types and any existing equipment.
Phased supply and installation, scheduled around voids and resident access.
Ongoing maintenance, repair and replacement under the agreement.
Regular reporting on installed assets and service activity, in a format we agree with you.

Getting started

1Tell us what you need.
2We recommend a suitable solution.
3We supply and install the equipment.
4We manage servicing, faults and support.

Questions

Frequently asked

Are you on a public-sector procurement framework?

Not at present. We're happy to work within your procurement process and provide the information you need to evaluate us.

Can you work around void periods?

Yes. We can schedule installations to align with void turnarounds and new tenancies, subject to access.

What reporting do you provide?

We record each appliance and each service visit. We'll agree the reporting format and frequency with you as part of the arrangement.

Do residents contact you or us?

Residents can contact us directly using the support number on the appliance. We can also route requests through your repairs team if you prefer.

Enquire

Tell us what you're managing. We'll help you find the right solution.

A short conversation first. No payment details or documents needed.