All appliances supplied by Midlands Appliance Rentals are checked before installation and are covered for mechanical faults and normal wear and tear during your rental.
If a fault occurs, we will arrange a repair or replacement appliance as quickly as possible to minimise disruption.
If a fault occurs due to blockages, foreign objects, misuse or accidental damage, a £60 repair charge may apply.
Customers can add the Midlands Appliance Care Plan for extra protection and peace of mind.
Pricing starts from £4.99 per month, depending on the number of appliances covered.
This optional plan covers common accidental issues such as:
* Appliance blockages
* Foreign objects causing faults
* Door seal damage
* Minor accidental damage
With this plan, the standard £60 repair charge is waived.
Protection can be added based on the number of rented appliances in your home.
The plan must be active before a fault occurs for repair charges to be covered.
Appliances Covered Monthly Price
Multi-appliance cover offers better value for households with more than one rented appliance.
If you experience an issue with your appliance, please contact us as soon as possible.
The quickest way to report a fault is by sending us a message with photos or a short video of the issue. This helps us diagnose the problem quickly and arrange a repair or replacement appliance.
You can report a fault by:
Faults must be reported as soon as possible. Continued use of a faulty appliance may cause further damage which could result in additional charges.
